Customer Service

Each industry requires different levels of customer service, but towards the end, the idea of a well-performed service is that of increasing revenues. We help your customer solve the problems the may have about your goods or services and advise them on your behalf how to use products.

In most customer service interactions, a customer reaches out to a company to make a request, ask a question, or note a complaint. Our customer service representatives then are always there to provide support, expertise, and assistance quickly.

The quality of a company’s customer service good or bad can play a huge role in a company’s success. Of consumers, 60% have purchased something from one brand over another based on the service they expect to receive.

Further, unhappy customers with negative experiences can cost you valuable business, as 73% of customers say they would switch to a new brand after multiple bad experiences, and more than half will leave after a single bad experience.

If you think customer service or customer support is at odds with customer success, think again building a relationship with your customers by working with Mariketa that will be providing excellent service to your customers and help you grow your business.